Contact Us

... or call if you have questions

Information & referral:

(800) 243–4636
(800 Age Info)

TTY: MassRelay 711

Phone options:

You can press or say:

  1. 1. Local Elder service agencies and caregiver services
  2. 2. The Prescription Advantage prescription drug assistance program (State sponsored)
  3. 3. Health insurance assistance or a SHINE counselor
  4. 4. Report Elder abuse, neglect and financial exploitation
  5. 5. Service complaints and our Main Office

Send us a message describing what kind of information or service you're looking for.

Elder Abuse or Neglect: If your message involves elder protection issues, please call (800) 922–2275 (TTY same line).

Please provide the following information:

Your inquiry will be forwarded to the appropriate AGE INFO SPECIALIST in your area.
Should we contact you via phone or email?